Frequently asked questions
How and when should interested customers contact us?
If a customer is interested in reaching out to us, he/she should contact us via email at firstname.lastname@example.org.
Do we accept commissioned projects?
Commissioned projects can only be accepted provided that the two parties (customer and artist) have signed a contract indicating that they have agreed upon the pricing and other details.
What are your payment terms?
Payment can vary depending on what the customer is buying. Digital downloads will be upfront payments. For large murals requiring multiple paintings, we will require 50% payment upfront and 50% payment at the end.
Is there a return policy?
We do not accept returns for the digital albums or for the paintings.